Matron Linda Edwards explained: “I wanted to say thank you in person to our volunteers, and the coffee morning has been a great opportunity to open up a discussion about how we manage services at the hospital. Volunteers bring a fresh perspective to life on the wards, and have offered some helpful feedback on how we can further improve our patient’s experience.”
David Glaisyer, chairman of Moreton League of Friends, said: “We cannot thank our volunteers enough for all the hours they put in, as their contribution makes the hospital a better place for the local community.”
This was echoed by Philip Winter, chairman of Moore Friends (formerly Moore Cottage Hospital League of Friends), who added: “Volunteers do a valuable job in the community, making a hospital stay easier for patients and their families – we want to thank them for their continuing support.”
One of the most recent donations by the Moreton League of Friends, which supports the North Cotswolds Hospital, is a new trolley to offer patients the opportunity to buy treats – such as toiletries and puzzle books and magazines – that they miss while in hospital. A team of volunteers take the trolley around the wards twice a week, offering patients some home comforts.
Volunteer co-ordinator for Gloucestershire Care Services, Fiona Farrington, commented: “It is great to see volunteers so engaged in the community hospital. At present, we have around three hundred and thirty volunteers working across community hospitals in Gloucestershire to support staff and enhance patient care. We have volunteers who support us with many activities such as talking to patients, preparing patients for meals, library service, trolley service, hairdresser, voluntary drivers and escort duties. Volunteering is about improving the lives of our patients and service users, and it can be as simple as a volunteer giving their time and friendship.”
Linda Edwards said: “Having volunteers at the hospital has been very helpful and the impact they have made has been hugely positive. Local volunteers are working with the staff to support patients in our local hospital, and they are an important link with our local community. I want to thank them for all the work they do at the hospital, it really is good to have them as part of our team.”
11 January 2013