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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Matron Linda Edwards explained: “I wanted to say thank you in person to our volunteers, and the coffee morning has been a great opportunity to open up a discussion about how we manage services at the hospital. Volunteers bring a fresh perspective to life on the wards, and have offered some helpful feedback on how we can further improve our patient’s experience.”

David Glaisyer, chairman of Moreton League of Friends, said: “We cannot thank our volunteers enough for all the hours they put in, as their contribution makes the hospital a better place for the local community.”

This was echoed by Philip Winter, chairman of Moore Friends (formerly Moore Cottage Hospital League of Friends), who added: “Volunteers do a valuable job in the community, making a hospital stay easier for patients and their families – we want to thank them for their continuing support.”

One of the most recent donations by the Moreton League of Friends, which supports the North Cotswolds Hospital, is a new trolley to offer patients the opportunity to buy treats – such as toiletries and puzzle books and magazines – that they miss while in hospital. A team of volunteers take the trolley around the wards twice a week, offering patients some home comforts.

Volunteer co-ordinator for Gloucestershire Care Services, Fiona Farrington, commented: “It is great to see volunteers so engaged in the community hospital. At present, we have around three hundred and thirty volunteers working across community hospitals in Gloucestershire to support staff and enhance patient care. We have volunteers who support us with many activities such as talking to patients, preparing patients for meals, library service, trolley service, hairdresser, voluntary drivers and escort duties. Volunteering is about improving the lives of our patients and service users, and it can be as simple as a volunteer giving their time and friendship.”

Linda Edwards said: “Having volunteers at the hospital has been very helpful and the impact they have made has been hugely positive.  Local volunteers are working with the staff to support patients in our local hospital, and they are an important link with our local community. I want to thank them for all the work they do at the hospital, it really is good to have them as part of our team.”

 11 January 2013

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