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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

 

 

 

Trust Expert by Experience June Hennell has been awarded the MBE in the Queen’s Birthday Honours.

June, 71, from Stonehouse, Gloucestershire, first began working alongside us and partner organisations in 2009, shortly after her late husband Brian was diagnosed with dementia.

She was involved in developing the Gloucestershire Dementia Strategy, helped to design the Living Well with Dementia handbook and has been involved in a host of training and awareness raising activities.

June said: “I received a letter from the Lord Chancellor’s office eight weeks ago, letting me know that my name had been sent to the Queen to be included in her Birthday Honour’s List.
“I was amazed. I felt very humbled and shocked but obviously am delighted.“

June will be officially presented with her MBE at a future date. In the meantime, she continues to run Stonehouse Memory Link and is a valued Trust Expert by Experience and member of our Service Experience committee. June also continues in her educational and awareness raising work, which has involved work with the University of Worcester and a lecture tour of Australia.

June added: “When Brian and I first started our campaign we couldn’t possibly have foreseen the impact we would make or the fantastic people we would meet.

“When I toured Australia I had people in the audience who had travelled three hours through the bush to come and see me. It shows how much people want to learn from my practical knowledge and share their experiences with others.”

Professor Jane Melton, Director of Engagement and Integration, said: “June is a marvellous asset to our Trust, and to communities and organisations across Gloucestershire and beyond. We value her advice, knowledge and expertise enormously.

“June’s MBE is richly deserved and I would like to congratulate her on behalf of the Trust.”

Experts by Experience are people who perform a voluntary role with the Trust and use their own experience of using mental health services or experiencing health conditions to advise the Trust in its work.

 

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