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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Following careful review, consideration and discussion, the CCG and Gloucestershire Care Services NHS Trust (GCS) at their meetings on 25 January, 2018, unanimously approved the preferred option of a new community hospital in the Forest of Dean to replace Dilke Memorial Hospital and Lydney and District Hospital. 

We strongly believe that this offers a number of benefits to local patients – whether that’s improved clinical space to support services, overcoming the challenges of maintaining some essential services across two sites or providing a great care environment for patients and staff.

We recognise the importance of travel and access to community hospital services for all people in the Forest of Dean. It was agreed that travel and access issues should be reflected in any consideration of location. 

We are committed to carrying out further public engagement on the location of a new hospital, including the use of a Citizens’ Jury of Forest of Dean residents to make a recommendation to the CCG Governing Body and GCS Board. 

An independent body, Citizens Juries CIC was commissioned in March to design and run the Citizens’ Jury. 

This approach to making a recommendation on the location of a new community hospital is consistent with feedback received through the public consultation. 

Following discussions with Citizens Juries CIC, a decision to delay the start date of the Citizens’ Jury has been taken to allow for more detailed analysis and information to be presented to the Jury for their consideration.

The Citizens’ Jury will now start on the 30 July and run to 3 August, 2018. 

The feedback from the earlier public consultation told us that access to services was a key issue for local people, and we want to ensure that the jury members have the best possible information to assist them in reaching their recommendation. 

To support this, detailed travel and transport analysis will be progressed and further work will be carried out to assess the impact of location on people with protected characteristics e.g. people with a disability and people of different ages. 

27 April 2018

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