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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The commitment shown by ²gether NHS Foundation Trust towards working in partnership with carers has been recognised with the award of a gold star under the national Triangle of Care scheme. 

The Triangle of Care, which is run by the Carers Trust, brings carers, service users and professionals closer together to jointly promote the recovery of people with mental health conditions.  

The Trust was accepted as a member of the scheme in April 2015 and has now successfully achieved its first gold star.

Professor Jane Melton, Director of Engagement and Integration for the Trust, said: “Since we were accepted into the Triangle of Care programme we have been working hard to embed its principles across our inpatient and crisis teams in both Gloucestershire and Herefordshire. 

“The Carers Trust has been very impressed by our commitment to the scheme, and the work we have carried out to date.

“We know however, that we still have more to do for family members to feel involved. We have recently launched the Triangle of Care scheme for young carers and we will now be working to embed the principles of the scheme across our community teams, with the aim of achieving our next star as soon as possible.

“Membership of the scheme is, however, about much more than accreditation. We hope that it demonstrates to our service users, families and communities, that we hold carers and the role that they play in the highest regard. Carers not only need our full support, they are also experts in their own right who should be fully integrated into the care process.

“We’d like to thank our partners – Carers Gloucestershire, Gloucestershire Young Carers and Herefordshire Carers Support – as well as the Carers Trust for their continued support.” 

Jo Denney, Consultant for Occupational Therapy, who is leading implementation of the scheme across the Trust, added: “The gold star award is testimony to a huge joint effort. We would not be in this position if colleagues across the Trust had not got behind the scheme so wholeheartedly.

“We also have a lot to thank the individual carers who are involved in the programme for too – they really make the meetings we hold and the training we deliver real by supporting our staff to understand the challenges they face on a daily basis.”

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