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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Staff at Cirencester Hospital invited pupils from Chesterton Primary School along to its annual Apple Day event recently.

The Year 4 and Year 6 children enjoyed collecting and sorting the windfalls scattered throughout the orchard grounds, before peeling and slicing the good apples and putting them through the juicer to make fresh juice.

Hospital gardeners helped the children plant sapling trees and crocus bulbs, and the youngsters also took part in a nature quiz and hunted for items that animals might need to hibernate.

Teacher, Angela Mays, said: “The children were so excited this morning to come along to Apple Day. It’s really nice for them to get out of the classroom and have the opportunity to investigate nature.

“Apple Day really fits well with the curriculum too, and links in with the children’s classroom activities later today. For instance, they will be using some of the materials they have collected today for their art class this afternoon.”

Hospital staff and teachers were on hand to help the children peel and chop the fruit. Speaking about Apple Day and the reason why the hospital holds the annual event, Matron Linda Evans explained: “The hospital is the centre of the community really, because everybody has been in touch with the hospital in some shape or form.

“It’s particularly important for the children, because this might be their first experience of coming into the hospital’s grounds. To do something that’s a fun, active, outdoor activity is wonderful.

“We have a fabulous opportunity for the children here with our orchard. But also there’s too much fruit for us – we can’t pick it all. So why let the apples go to waste?”