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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Get ²gether in Gloucestershire and celebrate World Mental Health Day.

That was the invitation from the ²gether NHS Foundation Trust which provides mental health and learning disability services in Gloucestershire.

World Mental Health Day is held annually on 10th October and the Trust’s Making Life Better campaign visited King’s Square, Gloucester to raise awareness of mental wellbeing; and the need to challenge the discrimination so often associated with mental ill health.

A Rethink survey shows that 9 out of 10 people with a mental health condition are affected everyday by stigma.

Dr Jane Melton, Director of Social Inclusion, said “We were confident that the people of Gloucestershire would get behind our campaign and show their support for the people in our communities who regularly face discrimination. They did and the day was a great success.”

Mental ill health is extremely common. In fact 1 in 4 people will experience a mental health problem at some stage in life. Campaign staff were on hand to answer questions and provide information on how to access mental health services.

Dr Melton continued: “We seek to promote greater public awareness and understanding of mental wellbeing and mental illness throughout the year. One way of showing support is to become a member of the Trust and in doing so, also help shape local NHS services.

If how you feel is affecting your life, speak with your GP. You can also find further information and support by visiting www.talk²gether.nhs.uk.