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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Gloucestershire Care Services NHS Trust, whose health visitors and nursery nurses offer care and support to all children aged up to five, has recently been awarded the UNICEF Baby Friendly Initiative Accreditation Stage 2.

The Baby Friendly Initiative is a worldwide programme to promote and support breastfeeding and to strengthen mother-baby and family relationships.

The award follows nearly two years of work and training for scores of staff by Pauline Holden and Sarah Biddlecombe, the Trust’s infant feeding leads, followed by assessments and interviews conducted by UNICEF.

Michael Richardson, deputy general manager for children and young people services, said: “Implementing Baby Friendly standards is a proven way of increasing breastfeeding rates and means health professionals can give mothers the support, information and encouragement they need.

“This accreditation is a wonderful achievement and a great credit to all colleagues involved to ensure the Trust now meets this high standard of care for new mums.”

Regular breastfeeding has well-documented health benefits for infants. Babies that are not breastfed have up to an 80 per cent increase in the risk of hospital admission with gastroenteritis and a 50 per cent increase in the rates of chest and ear infections. Breastfeeding also reduces the risks of breast cancer, ovarian cancer and osteoporosis in the mother.

The Trust employs over 100 health visitors and 32 nursery nurses covering the whole of Gloucestershire. It also runs Well Baby clinics each month in various locations including children’s centres and health clinics across the county. Health visitors typically offer a visit to a family between 10 and 14 days after their baby is born and then provide ongoing advice and care as needed until children reach school age.

Achieving the required UNICEF standard also involved training staff so that breastfeeding is encouraged and supported at all of the Trust’s sites, including its seven community hospitals.

Pauline said: “Sarah and I have been involved in training all the health visitors, nursery nurses and other colleagues.  It is fantastic to receive this award, which recognises our commitment as a Trust to support mums to breastfeed.”

UNICEF’s Baby Friendly Initiative has three stages of accreditation which build from establishing breastfeeding policies, through staff training to an assessment of parent’s experience with services.

Gloucestershire Care Services achieved the first stage of accreditation in 2011 and is planning to reach the third and final stage in 2015.

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