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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Businesses across Gloucestershire are being urged to ‘Tackle Stigma’ and ‘Talk Mental Health’ in the run up to World Mental Health Day.

Depression, anxiety and stress caused 15 million days of work loss in the UK in 2013*, and many staff feel too embarrassed to speak up and seek help.

To help combat this, senior figures from ²gether NHS Foundation Trust, NHS Gloucestershire Clinical Commissioning Group and a ²gether service user are visiting businesses and organisations to talk mental health over a cup of tea. 

The campaign got underway today (Oct 6) with a visit to Star Bistro, and on Friday (Oct 10) – World Mental Health Day itself – Gloucester Rugby players and staff will also help tackle stigma by lending their support to the campaign.                

Professor Jane Melton, Clinical Director for Social Inclusion with ²gether, said: "We are really grateful to all of the businesses who will be welcoming us throughout this campaign.

"They all take the wellbeing of their staff very seriously, which is why they are keen to find out more about how to encourage good emotional wellbeing and ensure their workforce is open and honest about mental health.

"We hope other businesses will want to follow their example, so that we get the whole of Gloucestershire tackling stigma and talking mental health.

"One in four people will experience a mental health issue in any given year, but there is still discrimination towards those with mental ill health.

"We want to break through the myths and talk openly and honestly, so that people feel supported and encouraged to seek the help they need, which will also help businesses maintain a happy and productive workforce."

Dr Helen Miller, Clinical Chair at Gloucestershire Clinical Commissioning Group, said: "We can help our employees to stay well, both physically and mentally with the right knowledge and skills.

"Maintaining good mental health is really important, particularly in the context of a rapidly changing world and pace of life. Looking after staff and working towards reducing the stigma associated with mental health makes organisations happier and healthier. It also makes good business sense for organisations as staff who feel better cared for and supported will ultimately feel able to contribute more with a positive impact on productivity."

The businesses and organisations being visited through the campaign are:


Star Bistro, a partnership project between The Wiggly Worm Charity and the National Star College, at Ullenwood, near Cheltenham

Gloucestershire Hospitals NHS Foundation Trust

Norville Group, in Gloucester

Sainsbury’s at Gloucester Quays

GE Aviation, in Cheltenham

Gloucestershire Care Service NHS Trust

Gloucester Rugby

People and Places

UCAS

Cheltenham Borough Council

HR Champions

Carter Construction

Gloucestershire County Council

The organisations getting behind the campaign all have their own reasons for supporting it.

Rob Rees, of Star Bistro – the first organisation to be visited during the week – said: "Any one of us at any time – that’s the reality of when you or I could suffer with something that makes life harder to cope with. We ignore mental health issues at our peril. I would encourage more employers to be more flexible and understanding when difference occurs amongst their staff."

Gloucester Rugby’s Chief Executive Stephen Vaughan said:  "We work in an industry where, obviously, the physical wellbeing of our players is the thing that captures most of the media headlines. However, it is a line of work where any of our employees, both on and off the field, can find themselves suffering from anxiety, stress or other related issues. As an organisation we take this very seriously and commit to providing support for anyone who needs it. Therefore, we’re delighted to lend our support to the NHS Foundation Trust’s campaign."

Gloucestershire Hospitals NHS Foundation Trust Director of Human Resources and Organisational Development, Dave Smith said: "As one of the largest employers in the county providing emergency care for residents across Gloucestershire, we are fully behind any programme that helps to de-stigmatise mental health issues.

"It is important to us that our patients receive the best possible care and support when receiving treatment with us. Equally, we understand that our employees may need support and we work hard to raise awareness about the support available for our staff in our hospitals such as our Identifying Mental Health training for managers and our full resilience training.

"Knowing that you can get help and knowing how to access support is really key and we are proud to support this campaign and to talk about such an important issue."

Simon Lloyd, Store Manager at Sainsbury’s, Gloucester Quays, said: "As one in four people are suffering from this problem it’s great for us to help in raising awareness about this with the number of customers we have in the shop every week and 300 colleagues working for us in the store."

John Lane, Operations Director at Norville Group Ltd, said: "Our opinion is that mental health is no different to physical heath in the way that it should be viewed by an employer, and simply part of general wellbeing.

"Although we need our employees to come to work, they need to be healthy in order to do so, and we respect all personal issues that affect any individual and would like to work with them to find a solution to whatever the issue might be. Any increase in understanding and appreciation has to be a good thing for everyone."

The campaign will culminate with a conference in Cheltenham on Monday November 10.

That event will be open to all Gloucestershire businesses and organisations and the keynote speaker on the day will be Sue Baker, Director of Time to Change, England’s programme to end mental health stigma and discrimination.

For more information click here.

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