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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

²gether NHS Foundation Trust has been using Gloucestershire’s museums to provide a different environment for art psychotherapy sessions for people experiencing mental health issues.

The groups have been run by Art Psychotherapists from the trust’s Complex Psychological Interventions teams, and are an innovative approach to art psychotherapy for adults with severe and enduring mental illness.

One group, catering for 18-25-year-olds, has recently finished running at Gloucester City Museum, while another, for adults of all ages, has got underway at The Museum in the Park, Stroud. NHS Gloucestershire Clinical Commissioning Group helped fund the Gloucester group through their Cultural Commissioning programme.

Art Psychotherapist Ali Coles explained what happens during the sessions: “By holding these sessions in the community, we are increasing social inclusion. We work with the exhibits and objects within the museum, as well as art-making, using them as a stimulus for self-exploration, to enable people to reflect on their feelings and experiences.

“This is a growing area of interest for Art Psychotherapists, so we’re really pleased the groups have had such positive feedback from those attending.”

Overall, participants in the Gloucester City Museums group felt a significant decrease in the severity of problems they experienced and an increase in their self-esteem.

One group member said: “Holding the group in a museum was so much better and not so clinical. I could be a person, not a patient.”

Other feedback included: “The museum objects make you think more and surprise yourself.”

“The objects are like a springboard.”

“The group helped me to find new interests; I hated museums before and now I love them.”

For more information about art psychotherapy, please visit www.baat.org and to find out more about art therapy in museums and galleries, please visit www.atmag.org.

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