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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The message of the week is ‘hope’ and a number of Gloucestershire authorities are working together to reduce incidents of domestic abuse and sexual violence in the county.  Through this awareness campaign it is hoped that anyone suffering with, or recovering from, abuse will know how to access advice, support and care through a range of specialist services.

Ronnie Karadia, domestic abuse lead nurse for safeguarding children at Gloucestershire Care Services NHS Trust said “We work alongside local partners, including the newly commissioned Gloucestershire Domestic Abuse Support Service, to ensure that children who are exposed to abuse and violence have their voices heard. We support families who experience violence in the home and raise awareness of services where they can access confidential advice.

“Domestic abuse and sexual violence should not be tolerated and we are here for anyone who is suffering, on any level, to help them get to a position of speaking out for support.”

Sally Snowden is a matron manager at Gloucestershire Care Services NHS Trust and manages the Sexual Assault Referral Centre (SARC), which is based at Hope House, Gloucestershire Royal Hospital.  “If you have been a victim of sexual assault we provide free and confidential advice and support. We are here for victims who need emotional support, first aid or medical care and, if the victim wishes to do so, we can help people report incidents to the police for further investigation.”

If you are affected by domestic abuse and/or sexual violence Gloucestershire has a number of places for help, advice and support:

GDASS – support and advice for victims of domestic abuse, stalking and harassment – 0845 602 9035

Hope House SARC (Sexual Assault Referral Centre) – practical support, advice, counselling and medical care for victims of sexual violence – 01452 754390

Gloucestershire Rape Crisis Centre – emotional support to victims of sexual violence – 01452 526770

National support help lines:

National Domestic Violence Helpline (0808 2000 247)

National Centre for Domestic Abuse (0844 8044 999)

Men’s Advice Line (0808 801 0327)

Police – emergency help on 999 or 101 for a non-emergency situation 

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