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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Supporting suicide prevention ²gether

Shaun Clee, Chief Executive of ²gether NHS Foundation Trust today joined dedicated Samaritans volunteers to officially open the charity’s refurbished Gloucester city branch.

Samaritans provide confidential and emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those that could lead to suicide.

The charity based at Park End Road, Gloucester GL1 5AT has provided a valuable service to the people of Gloucestershire and surrounding areas for over 20 years. It receives more than 36,000 telephone calls and face-to-face contacts each year and currently has more than 100 volunteers that provide free emotional support for 2-3 hours per week.

Shaun said: “Working alongside volunteer groups such as the Samaritans is absolutely key to helping improve people’s emotional health and reduce the risk of suicide across Gloucestershire. It is an integral part of our county’s Suicide Prevention Strategy and I was honoured to participate in the opening ceremony.

Nigel, a volunteer at Samaritans Gloucester and District, said: “The new surroundings are comfortable, professional and have dedicated visitor rooms and a new call centre area.

“It helps improve the working environment for our volunteers and will provide better surroundings for us to deliver support to the people who use our services.”

Shaun continued: “All branches of The Samaritans are set up as their own individual charity so refurbishing the centre has taken a lot of hard work and commitment. It is a real achievement for everyone involved.

“²gether will continue to work with organisations across Gloucestershire to raise awareness of emotional wellbeing.”

 

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