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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

Staff from the ²gether NHS Foundation Trust have been nominated as ‘NHS Heroes’ for the support they provide to those with mental health conditions in Gloucestershire.Jane Vickers

Award recipients Jane Vickers and Gill Yardley were branded ‘stars’ by the members of the public who nominated them.

The NHS Hero Award is a brand new recognition scheme for all NHS staff, marking the 64th anniversary of the NHS.

The scheme is aimed at recognising the great work that thousands of individuals and teams do every day within the NHS in England.  The award is seen as a great way for staff and patients to show someone how much they appreciate them

Those who nominated them were full of praise for Jane, a Community Mental Health Nurse, and Clinical Psychologist Gill, who are both based in Cirencester.

The member of the public who nominated Gill said: “Gill has always treated me with dignity and respect and has always gone out of her way to address my needs.”

The person who nominated Jane said: “I have Borderline Personality Disorder. I had given up on life and was spiralling downwards. Jane helped me with skills so I can deal with life’s challenges.

“She would rather be helping people than taking a holiday,” she added. Gill Yardley Receives her Award from Baroness Rennie Fritchie

²gether’s Chief Executive Shaun Clee said the compliments given to Jane and Gill were highly warranted.

“They are prime examples of the wonderful staff we have working for ²gether,” he said.

“I congratulate them on their recognition, which is richly deserved.”

The NHS Heroes awards will now take place annually to give everyone the opportunity to give something back to the people who have gone out of their way to help them.

The scheme, which is supported by the Department of Health, has a website where people can register their hero online by completing a few questions.

For more information on the NHS hero Award click here 

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