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Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week. Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Opem every day 5pm – 10pm for phone and text support.

The title of Queen’s Nurse has been awarded to two nurses from the ²gether NHS Foundation Trust.

Sue Williams and Jeanette Waldman have been given the title by the charity the Queen’s Nursing Institute in recognition of their commitment to high standards of patient care, learning and leadership.

Sue, 49, from Bisley, near Stroud, will receive her award during a ceremony at the Commonwealth Club, in London, later on today. (Nov 12)

A qualified nurse since 1985, she has specialised in older people’s mental health and is currently a Community Dementia Nurse based at Weavers Croft in Stroud.

She said: “I consider myself to be very fortunate to work within a Trust which actively encourages involvement in the development and improvement of our services. I was encouraged and supported in my application for the award of Queen’s Nurse by Tina Kukstas, Head of Nursing and Development for the Trust.
 
“Achieving this award is a great honour and I am proud to be a community nurse within ²gether Trust.

“The award has enabled me to network with peers throughout the country in discussions around policy and deliverance of qualitative services for our communities. It has also led to my current involvement with the Department of Health on issues with regard to dementia.”

Jeanette, 48, a mother of four from Mitcheldean, in the Forest of Dean, is unable to collect her award on this occasion, and will be officially presented with it next spring. However, she too is now an official Queen’s Nurse and also said she was delighted.

She said: “I qualified as a nurse in 1995.  I have held numerous roles with the Trust within in-patient, day and community services and within a variety of care groups.  I briefly moved out of the Trust for four years before returning in 2005 and I currently hold a team manager post within Gloucester recovery and the Forest community learning disability team. 

“I was inspired to apply for the Queens Nurse award through talking with Marianne Bubb McGhee, of the Trust, who is already a Queen’s Nurse and a good role model.  Being a Queens Nurse opens up avenues to network with peers across the country to learn what is happening with services and participate in discussions which can help influence future policy. 

“Being a Queens Nurse also helps raise the profile of mental health services. So we need to encourage more nurses to be recognised for their dedication and work they do to improve services.”

The title of Queens Nurse is open to community nurses with more than three years’ experience. Managers and patients provide feedback about applicants, which is assessed along with their application.

Nurses who hold the Queen’s Nurse title benefit from developmental workshops, bursaries, networking and other opportunities, as well as a shared professional identity.

QNI Director Crystal Oldman said: “Congratulations are due to Sue and Jeanette for their success. Community nurses operate in an ever more challenging world and our role is to support them as effectively as we can. The QN title is a key part of this and we would encourage other committed community nurses to apply.”

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